Very easy going property managers. The office staff is always pleasant and helpful. Never had a single issue dealing with them. After dealing with difficult property managers in the past, I'll be sticking with Martin Realtors for any renting in the waterloo/cedar falls area. The only complaint I could make is that the "convenience fee" for paying with a debit card over the online portal is a little much. But its easily avoidable using one of the many other optional payment methods.